Given the recent abolition of the restrictive measures and our return to the new normality, Cosmos Business Systems, always having the sense of responsibility towards its human power, its partners and everyone's families, redefines its position against the corona virus crisis.
Our company has activated from the first moment, the quarantine started, remote working for most of its employees. Following the recent abolition of the restrictive measures, Cosmos Business Systems will continue the remote working program for the whole May and June, keeping as ultimate goal the protection of its employees’ health.
In addition, in case of visits to / by partners, the mandatory use of masks, gloves and antiseptics will normally apply.
The reception of the building in the company, has undertaken the control and guidance of the visitors. It continues working normally so that there is balance between the departments and the rest of the corporate communications.
Following the aforementioned announcements, we would like to emphasize on the daily beyond-limits- effort that we all make in order to serve you in the best possible way during these difficult times. We strengthened the digital communication & we conduct daily digital appointments, using appropriate equipment. Communication is always the core of Cosmos Business Systems, and based on that, it is readapted by converting the events into virtual events and organizes webinars so to inform customers about new technologies.
We would like to thank you for your constant support and trust you show us every day in such a constantly changing era.
For any information please call us on the 210-6492800, or visit our website: https://www.cbs.gr/updates-on-covid-19. You can also contact the management department at the email covid19@cbs.gr.
For your service in terms of offers & order status you can contact your Account Manager or call us on +30 2106492800 (Athens), +30 2310477670 (Thessaloniki), +357 22442101 (Cyprus) or send your email to cosmos_marketing@cbs.gr
Thank you very much for your understanding and we hope we get back to our normal routine soon.
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#WeStaySafe #cosmosbusinesssystems
Operate normally remotely - Business Continuity!
Cosmos Business Systems understands the importance of the situation created by coronavirus crisis, and after the latest updates regarding the spread, takes preventive measures through a detailed design that has been developed in order to ensure the best and safe operation of the company throughout the crisis period.
For these reasons, we have activated the “remote working” model for most of our staff. Our main goal is to protect our employees, our partners and customers in the best possible way and to ensure the smooth operation of the company. Having taken all our security measures, our communication will continue normally, by phone or via e-mail.
Also, the company complies fully with the instructions of the authorities in matters of health and safety issues, and always keeps in mind that the ultimate good is the health of its employees, its clients, and their families.
These measures were taken for preventively reasons, and there isn’t a possible or confirmed case in the company.
For any information, you may call the number 210 6492800 and check our website update page: https://www.cbs.gr/updates-on-covid-19. You may also contact the Management Department to the following email covid19@cbs.gr.
For more information about offers & order status, you may contact your Account Manager to the following telephones +30 2106492800 (Athens) +30 2310477670 (Thessaloniki) 357 22,442,101 (Cyprus) or by email at cosmos_marketing@cbs.gr.
Thank you for your understanding, and we hope we get back to our normal routine as soon as possible.
In the context of addressing the current crisis of the coronavirus, the company Cosmos Business Systems and its subsidiaries have created an action plan based on three levels, normal, yellow and red, depending on the crisis of the situation that will be observed. For each category there is an operation of services.
In this case, the action plan provides for the full operation of all activities, either at the company or by remote operation using technology, without having any cessation of operations-business interruption and business continuity Plan. In the case of obligatory stop, communication will be made by phone or using web conference, and of course via email.
To this end, there have been functional continuity provisions for the following departments:
1. Technical Department / Delivery, Help Desk, Managed Services, Bench, Design and Installation, Support, Contracts, Data Center, Security
2. Sales / Private, Public, Thessaloniki, Cyprus
3. Software / Design, Installations, Support, Help Desk, Developers
4. Purchasing / Orders in progress, New Orders
5. Warehouse and Distribution
6. Finance Department / Department Credit / HR / Compliance
7. Administrative services
Supply Chain
Regarding the possibility of delivery and efficiency of materials has been drafted alternative sources. In any case, the supply chain, located mainly abroad, has already shown signs of improvement and delays do not seem to exceed 30 days.
Therefore, we recommend to our customers to anticipate a 2 months purchase plan, in order to have the needed buffer in case of any delay. Alternatively, we recommend the purchase of guaranteed used products, which could possibly meet immediately the needs.
Any shortages, due to non-functioning of factories, are well known and in communication with the sales department they can be replaced by alternative solutions.
Health and Safety
In conclusion, the company, which realizes the importance of the situation, through a detailed plan ensures the smooth operation throughout the crisis period. Apparently, acts fully under the instructions of the authorities in matters of health and safety issues and always keeps in mind that the ultimate good is the health of its employees and its clients and as well as their families.
For any information please call the telephone number +302106492800, and also you can find updates on our website: www.cbs.gr/en/updates-on-covid-19. Also, you can contact the management department by email: covid19@cbs.gr.
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