The unification of voice, fax, email, SMS, and data in a single environment are handled by the Telecommunication Department of Cosmos.
The department is staffed with experienced personnel, including engineers and consultants, and relies on international collaborations and international practice for the implementation of complicated solutions.
Cosmos is taking care of consulting for appropriate solution design and verification according to the customer needs.
Finally, regarding the basic building infrastructure, the company also provides specialized resources for the installation of cables and/or fiber optics as well as other related electrical installations (power supply infrastructures, data rooms, air conditioning, etc).
The provided solutions are listed below:
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Cosmos Telecom Solutions
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a.IP Τelephony |
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b.Contact Centers |
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c.Unified Messaging |
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d.VoiP – Voice Over IP |
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e.VPN's |
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f. Cabling - Structured - Electrical |
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g. Networking |
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h. Network Managment |
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i. Network Security |
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j.Wirelwss Solutions |
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k.Fax & IP Fax (FoIP) |
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l.Blackberry Enterprise Servers |
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m.CTI - Computer Telephony Integration & connectionswith CRM Microsoft, Lotus |
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n. IVR- Interactive Voice Response |
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o. Workflow & Document Managment Solutions (also in Greek language) |
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p. Mobile Solutions |
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q. Internet Connections |
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r. E- Track – Fleet Management |
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s.Voice & Data Connections, Leased Lines |
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